
The live training programme that gives you the Microsoft 365 foundations and the Copilot skills to work smarter, faster and with genuine confidence. Not just what to click β but why it works, and how to tell when it doesn't.
π 4 weekly sessions | β±οΈ 2 hours each | π» Live on Microsoft Teams | π Certificate included | πΉ Recordings included
Mondays: 19 May, 26 May, 2 June and 9 June 2026 3:00 PM β 5:00 PM UK Time Your calendar invitation will confirm the correct time for your time zone.
You have Microsoft 365.
You may even have Copilot. But somewhere between the feature announcements and the day-to-day reality, something is not quite clicking.
You are not alone.
Most people using Microsoft 365 were never properly shown how it works.
They learned by clicking around, watching the odd tutorial, and picking things up along the way.
And now Copilot has arrived on top of foundations that were never fully built.
The result?
You get vague output from vague prompts. You are not sure if what Copilot produced is actually any good. You know there must be a better way β but nobody has shown you what it is.
Here's the truth:
Copilot is only as good as the person using it. And that is exactly what this course fixes.
Most Microsoft 365 training focuses on features.
This course focuses on you.
Every session pairs hands-on Microsoft 365 foundations with immediate Copilot application β so you can see exactly why the foundations matter and what becomes possible when they are in place.
If you do not understand document structure, you will not know when Copilot's Word output needs fixing.
If you have never set up a Slide Master, you cannot direct Copilot to build a properly branded presentation.
If you are not sure what a well-crafted email looks like, you cannot judge whether Copilot's draft is right for your audience. This course gives you both layers.
The Microsoft 365 skills most people were never properly taught. And the Copilot confidence that comes from genuinely understanding what is happening β not just hoping for the best.
Build the foundations most people skipped
Use Copilot with confidence and genuine judgement
Know when the output is good β and when it needs you
4 live sessions of 2 hours each on Microsoft Teams Small cohort β so you get genuine attention and can ask questions Hands-on practice during every session with real scenarios Q&A throughout β no question is too basic
Every session recorded and available within 24 hours Lifetime access β watch again whenever you need a refresh Perfect if you cannot make a live session
Prompt framework reference guide Quick reference guides for every application covered Templates and resources you can use immediately All yours to keep forever
Private participant community Ask questions between sessions Connect with fellow learners and share what is working
Certificate of completion Add to your CV and LinkedIn profile Demonstrate your commitment to professional development
"I can't recommend Shelley's course highly enough"
"Shelley's teaching style is relaxed but engaging, she's happy to take questions & go over things more than once and in different ways to help you understand. If you need to get to grips with Copilot β whether it's because you want to or (worse) have to, then I can't recommend Shelley's course highly enough."
Colin Foster
USB4Business
βIβve become the go-to person for AI at workβ
"This course has benefitted me enormously in becoming the go-to person for all things AI with colleagues. I learned an awful lot in these four sessions with Shelley across Microsoft 365 and can better visualize how to use it on a daily basis.
Shelley uses clear examples on how to incorporate it in daily work, and not only that but the access to the recordings and the additional documents is invaluable, thank you so much again Shelley!"
Elizabeth Bate
Executive Assistant
βA game-changer for my productivityβ
"Attending the Copilot AI course was a game-changer.
I learned how to leverage AI to streamline tasks, draft content faster, and make smarter decisions with real-time insights.
The course was practical, easy to follow, and immediately applicable to my daily work. Highly recommended for anyone looking to stay ahead in a tech-driven world."
Joann Bergstrom
Executive Assistant

Shelley Fishel has been "the angel on assistants' shoulders" for over 25 years. She's trained thousands of EAs, PAs, and administrative professionals and authored 48 books on Microsoft Office that have sold over 2.5 million copies worldwide.
Her philosophy: " My philosophy has always been foundations first. The more you understand how Microsoft 365 actually works, the more powerfully you can use Copilot β and the more confidently you can judge whether what it produces is actually any good. That human judgement is your advantage. This course is built around it.."
You'll still gain valuable knowledge about AI concepts, prompt engineering, and Microsoft 365 best practices. Many participants use the course to understand what Copilot can do and make the business case for their organization to provide access. However, for the full hands-on experience, Copilot access is recommended. Some participants have successfully requested access after Module 1 once they understand the benefits!
Every session is recorded and available within 24 hours. You have lifetime access, so you can watch on your schedule and revisit anytime. Many participants watch recordings to review and reinforce learning. However, live attendance is encouraged for the best interactive experience.
Not at all! Module 1 starts with the absolute fundamentals. Shelley assumes no prior AI knowledge and builds your skills progressively. Her teaching style makes complex topics accessible. If anything, complete beginners often progress fastest because they don't have bad habits to unlearn!
Almost certainly β and probably more than you expect. Most people who have used Microsoft 365 for years have never been shown how it is designed to work. Features like Slide Master, document Styles and structured templates are the foundations Copilot builds on β and they are the features most experienced users have never properly explored. Many participants describe these as the biggest lightbulb moments of the course.
No formal homework, but you'll benefit most from practicing between sessions. We provide optional exercises and strongly encourage you to try techniques in your real work immediately - that's when the learning really sticks. The best results come from participants who experiment between modules.
Technology changes, and sometimes Copilot behaves differently across accounts or versions. We'll troubleshoot together during sessions and teach you problem-solving strategies. Plus, with lifetime recording access, you can always revisit solutions. Shelley stays current with updates and adjusts teaching accordingly.
Yes! We offer organizational pricing and can customize delivery for your team with flexible scheduling. Visit our Organizations page or contact us for group rates and bespoke options.
2 hours per week for 4 weeks (8 hours total live training). Plus optional practice time between sessions - as little or as much as you want. Most participants find 20-30 minutes of practice between modules is enough to see real results.
If you attend Module 1 and feel the course isn't what you need, contact us within 24 hours for a full refund. We're confident you'll love it, but we want you to feel completely certain. No questions asked.
No! This is online training and we have participants from around the world. Session times are shown in GMT, but recordings mean you can watch from any timezone if live attendance doesn't work for you.
Excel is a deep enough subject to deserve its own dedicated session β and that is exactly what it is getting. Rather than rush through Excel in an hour alongside Word, I am developing a standalone Excel Foundations and Copilot session that gives it the space it deserves. Registered participants will be the first to hear when it launches.
π
Dates: Tuesdays -19th and 26th May and 2nd and 9th of June 2026
β°Time: 10:00 AM - 12:00 PM Eastern Time (US/Canada) | 3:00 PM - 5:00 PM UK Time
π»Platform: Live via Microsoft Teams
βDuration: 2 hours per session - 8 hours in total
Early Bird: Β£267 β book by 10 May 2026 and save Β£100
Full price: Β£367
Payment plan: 2 x Β£190
β
Save Β£100 β Early Bird pricing ends 10 May 2026. Book now to secure your place at Β£267.
What's included:
β 8 hours of live training on Microsoft Teams
β Lifetime recording access
βPrompt framework and reference guides
β Certificate of completion
β Private participant community
β All resources to keep forever
Copilot is not going away. Neither is the expectation that you use it well. But here is what most training misses: Copilot does not replace your expertise β it amplifies it. The stronger your Microsoft 365 foundations, the better your Copilot results. The sharper your judgement, the more confidently you can direct it, correct it and get genuinely useful work done. That is the human advantage. And it is what this course builds.
β° Every day without proper training is a day of getting less from the tools you already have
π§± The people who understand the foundations will always get better results from AI
4οΈβ£ Cohort 4 starts 19 May β and Early Bird pricing ends 10 May
β
Book your place now and bring the human advantage to everything you do in Microsoft 365.