
You're a PA, EA, VA, or assistant who keeps everything running smoothly. But are you working as efficiently as you could be? AI and Microsoft 365 have transformed how the best assistants work—and it's time to join them.
Whether you're looking to upskill comprehensively, get a quick-start introduction to AI, or learn at your own pace, I have training designed specifically for assistants like you.
AI tools like Microsoft Copilot and ChatGPT aren't coming—they're already here. Assistants who master these tools are getting promoted, taking on more strategic work, and reclaiming hours of their time each week.
The reality:
✅ Your executives expect you to know how to use AI and Copilot
✅ You're spending hours on tasks that AI could handle in minutes
✅ Self-teaching through Google and YouTube leaves gaps in your knowledge
✅ You want to work smarter, but you're not sure where to start
✅ You need practical, assistant-focused training—not generic tech courses
The solution?
Expert-led training designed specifically for assistants, showing you exactly how to use AI and Microsoft 365 to work faster, smarter, and more confidently.
Master AI-powered Microsoft 365 and become the indispensable assistant your executive can't live without.
This comprehensive 4-week live program gives you complete mastery of Copilot across every Microsoft 365 application you use daily—plus ChatGPT, prompt engineering, and AI best practices.
Format: 4 weekly modules | 2 hours each | Live online with Shelley
The Program:
Module 1: Copilot in Action - Your Productivity Partner
UNDERSTAND THE ECOSYSTEM, MASTER PROMPTING AND SET THE FOUNDATION FOR EVERYTHING THAT FOLLOWS
What you will learn
✅ How Microsoft 365 works as a connected ecosystem and where Copilot fits within it
✅ The difference between Copilot Chat and in-app Copilot — and when to use each
✅ How Copilot works securely with your files, emails and meetings
✅ A clear, repeatable framework for writing effective prompts — with hands-on practice
✅ How to access Copilot across desktop, web and mobile
✅ Why your Microsoft 365 foundations directly affect the quality of your Copilot results
✅ How to review Copilot output responsibly — the human judgement layer
By the end of this session, you will ask yourself:
“Do I know enough about Microsoft 365 to get the best from Copilot — and to know when it needs correcting?”
Module 2: Word with Copilot — From Foundations to Impact
MASTER THE WORD SKILLS MOST PEOPLE WERE NEVER TAUGHT, THEN USE COPILOT TO GO FURTHER FASTER
What you will learn
✅ Styles, themes and document structure — why they matter and how to use them properly
✅ Why a well-structured document produces dramatically better Copilot results
✅ Templates and AutoText — building reusable, consistent, branded documents •Using Copilot in Word to draft, rewrite, refine and summarise content
✅ How to use Copilot to populate a branded template intelligently
✅ When to use AutoText versus when to prompt Copilot — an honest comparison
✅ Reviewing Word output — does it sound like you and your organisation?
By the end of this session you will ask yourself:
“Copilot drafted this — but does it sound like me, reflect our brand, and say exactly what I mean?”
Module 3: PowerPoint with Copilot - Designing Impactful Presentations
BUILD THE POWERPOINT FOUNDATIONS THAT MAKE COPILOT'S PRESENTATIONS ACTUALLY LOOK LIKE YOURS
What you will learn
Slide Master — what it is, why almost nobody uses it, and why that needs to change
✅The difference between themes, templates and layouts — finally made clear
✅How to set up your brand colours, fonts and layouts for consistent, professional results
✅Why brand setup before prompting is the difference between a generic and a great presentation
✅Using Copilot to create presentations from a prompt or from an existing file
✅Improving individual slides with Copilot suggestions
✅Generating images directly within PowerPoint using Copilot
✅Prompting techniques for clear, well-designed presentations
By the end of this session you will ask yourself:
“Copilot built this presentation — but does it look like our brand, tell our story and say what I actually want it to say?”
Module 4: Copilot Café - Collaboration with Teams and Outlook
USE COPILOT TO COMMUNICATE MORE EFFECTIVELY — WITH THE JUDGEMENT TO KNOW WHEN IT NEEDS A HUMAN TOUCH
✅What you will learn
✅What Copilot can never know about your relationships, tone and organisational culture — and why that matters
✅Where Copilot appears in Outlook and Teams and why availability varies by organisation
✅Copilot in Outlook — drafting emails, summarising threads and managing your inbox
✅Draft versus Coach in Outlook — understanding the difference and when to use each
✅Copilot in Teams — meeting recaps, action items and catching up on chats and channels
✅Copilot supports you before, during and after meetings
✅Safety and review checks before you send or share anything Copilot has produced
✅Pulling it all together — the human in the loop across every app
By the end of this session you will ask yourself:
“Copilot drafted this email and captured those meeting notes — but is the tone right, are the facts accurate, and would I be happy putting my name on it?”
Format
4 live online sessions of 2 hours each
Schedule
Weekly — giving you time to practise between sessions
Delivery Platform
Microsoft Teams — delivered live with screen sharing and interaction
Booking
Online booking
Group size
Small groups — so you get genuine attention and can ask questions
Who it suits
Anyone who uses Microsoft 365 at work, regardless of current skill level
Lifetime Access
All sessions are recorded and you have lifetime access to them via the online platform.
Investment: £367 (Early Bird: £267 - save £100 when booking 6+ weeks in advance)
Perfect for assistants who need to get up to speed with AI quickly and want immediate, practical takeaways.
This intensive 2-hour session introduces you to the two most powerful AI tools in your arsenal: ChatGPT and Microsoft Copilot.
What's covered:
What you receive:
Perfect for you if:
Investment: £197
Sometimes you don’t need a full course. You need focused, expert support to solve a specific Microsoft 365 challenge or skill gap. An Expert Focus Session is a private, one-to-one session built around your real work. Bring the task, workflow, or issue that’s slowing you down, and we’ll work through it together with practical solutions you can use straight away.
Session Options
⏰90 minutes - £350 - Great for a specific challenge or focused skill
⏰2 hours - £450 - Perfect for multiple issues or deeper dives
⏰3 hours - £650 - Ideal for major projects or comprehensive skill building
You'll get a pre-session chat to pinpoint your goals, personalized training built around your needs, and follow-up materials to keep you on track.
Master Microsoft 365 applications on your schedule
Choose from individual courses or get the complete library—all designed specifically for assistants.
⭐Available Courses:
⭐Essential Word
⭐Essential Excel
⭐Essential PowerPoint
⭐Essential Outlook
⭐Essential Teams
⭐and many more
What You Get:
✓ Bite-sized video lessons (3-10 minutes each)
✓ Learn at your own pace, on your schedule
✓ Lifetime access to all materials
✓ Mobile-friendly learning platform
✓ Practical, immediately applicable skills
Perfect for you if:
⭐You prefer self-directed learning
⭐You need to fit training around a busy schedule
⭐You want to focus on specific applications or skills
⭐You like to learn in short, focused bursts
Investment: Individual courses from £97 | Complete library £999

Shelley Fishel has trained assistants for over 20 years. She's authored 48 books on Microsoft Office (2.5 million copies sold worldwide) and is a Certified Learning Facilitator and Fellow of the Learning & Performance Institute.
"This course has benefitted me enormously in becoming the go-to person for all things AI with colleagues. Shelley uses clear examples on how to incorporate it in daily work, and the access to the recordings and additional documents is invaluable."
Elizabeth Bate
"A game-changer for my productivity. I learned how to leverage AI to streamline tasks, draft content faster, and make smarter decisions. The course was practical, easy to follow, and immediately applicable to my daily work."
Joann Bergstrom
" I can't recommend Shelley's course highly enough. Shelley's teaching style is relaxed but engaging, she's happy to take questions & go over things more than once and in different ways to help you understand."
Colin Foster
USB4Business
For the full hands-on experience, Copilot access is recommended. However, you'll still gain valuable AI concepts and Microsoft 365 skills without it. The AI Duo webinar covers both ChatGPT and Copilot, so you can benefit even if you only have access to one.
Perfect! The training is designed to meet you where you are. Beginners gain foundational skills while more experienced users discover advanced techniques they didn't know were possible.
Yes! All live training sessions are recorded and you get lifetime access to the recordings.
Yes! You receive a certificate of completion for both the Microsoft 365 Fundamentals course and the AI Duo webinar.
No problem! You can watch the recording and still participate in the community and ask questions.
Absolutely! Many assistants have their training funded by their employers. We can provide invoices and any documentation needed. If your organization wants to train multiple assistants, check out our Organizations page.
Once you attend an online course and have access to the recording there is no refund.
Choose Your Training Path and Get Started
The assistants who are thriving in 2026 aren't working harder—they're working smarter with AI and Microsoft 365.
Book a short call and I will help you choose.
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